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Kloudatech

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Refund and Cancellation Policy

Our refund and returns policy is based on two conditions.

First refund condition. If 15 days have passed since your purchase, we can’t offer you a refund.

Second refund condition, which is also a cancellation condition. If a course participation is cancelled 15 calendar days or less prior to the course start date, we can’t offer you a refund.

To complete your return, we require a receipt or proof of purchase.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us at for questions related to refunds and returns.

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What we do:

We prepare organisations and professionals to earn certifications, to learn and get skilled in Information Technology subjects and products through world-class and expert instruction and training via courses, hands-on labs, boot camps and workshops.

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